This 60-year-old technology simply refuses to die – TechRadar

TechRadar is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more
By published 17 May 22
People still use faxes to send contracts and other sensitive data
Despite being almost 60 years old and seemingly overrun by newer, more potent telecommunications technologies, the fax machine is still very much alive and kicking, new research has found.
A report from eFax surveying 1,001 senior IT and business decision-makers in large enterprises, SMEs, and public sector organizations found that in the majority of firms (54%), there are between 6 and 50 fax users. What’s more, a fifth claimed there were 51 or more fax users within their organizations.
To make things even more bizarre, more than a third (37%) of the survey’s respondents said they expect fax usage to increase in the future, while 28% expect the usage to stay the same. Just 35% expect to see the usage of fax machines decreasing. 
Share your thoughts on Cybersecurity and get a free copy of the Hacker’s Manual 2022. Help us find how businesses are preparing for the post-Covid world and the implications of these activities on their cybersecurity plans. Enter your email at the end of this survey to get the bookazine, worth $10.99/£10.99.
The results seem to be strongly tied to the fact that everyone’s sending and receiving secure documents remotely, more than ever before. In the past year, roughly two-thirds (64%) said the number of secure documents received either stayed the same – or increased. Overall, a third sends and receives secure documents every day.
Almost half (45%) share such documents via password-protected email, 43% use email encrypted software. Among fax users, 35% use cloud-based fax systems, 31% mix these with traditional faxing, while 15% use just the traditional faxing machine. 
Looking at the types of documents being faxed today, contracts make up the majority (56%), followed by tenancy agreements (44%), company accounts (31%), commercially sensitive documents (28%), and documents containing sensitive banking details (26%).
“Fax remains central to many businesses and their operations.  Its secret life underpins many organizations, powering the effective communication of secure and legally binding documentation today and for years to come,” commented Scott Wilson, Vice President, Sales & Service, eFax.
> Hackers may be targeting your fax machine

> Ultimaker and MakerBot merge into a 3D printing giant

> NHS ordered to stop using fax machines
“It is, therefore, no surprise that the biggest driver for the ongoing use of fax is security at 41%. But this is rapidly followed by cost efficiency at 36%, compliance to GDPR at 34% and the increasing importance of cloud storage at 23%.”
“Cloud fax providers have had to develop an infrastructure that guarantees business users the most secure, private, and legally compliant way to transmit their confidential data to clients, vendors, partners, and other third parties. This is why the secret life of the fax will remain at the heart of many business processes,” concluded Wilson.
Sead is a seasoned freelance journalist based in Sarajevo, Bosnia and Herzegovina. He writes about IT (cloud, IoT, 5G, VPN) and cybersecurity (ransomware, data breaches, laws and regulations). In his career, spanning more than a decade, he’s written for numerous media outlets, including Al Jazeera Balkans. He’s also held several modules on content writing for Represent Communications.
Sign up to theTechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed!
Thank you for signing up to TechRadar. You will receive a verification email shortly.
There was a problem. Please refresh the page and try again.
TechRadar is part of Future US Inc, an international media group and leading digital publisher. Visit our corporate site.
© Future US, Inc. Full 7th Floor, 130 West 42nd Street, New York, NY 10036.


Article Categories:

Leave a Comment

Your email address will not be published. Required fields are marked *